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rasoulallahbinbadisassalacerhso  wefaqdev iktab
السبت, 01 كانون2/يناير 2022 09:15

After Deadly Warehouse Disaster, Amazon Is Asked By Members Of Congress About Policies

كتبه  By Edward Segal
قيم الموضوع
(0 أصوات)

It’s not unusual for headline-making accusations, allegations and second-guessing to follow a disaster or other crisis.

It is a crisis management best practice to pay close attention to what is said about the activities that may have caused the crisis or made it worse—and immediately correct the record so that inaccurate or misleading statements by others do not become conventional wisdom.

Nine days after a tornado killed six Amazon employees who were working in the company's warehouse in Edwardsville, Illinois, several members of Congress are https://www.washingtonpost.com/nation/2021/12/20/congress-letter-amazon-tornado-warehouse/" aria-label="seeking documents and information" style="box-sizing:border-box;color:rgb(0, 56, 145);cursor:pointer;background-color:transparent;text-decoration-line:none">seeking documents and information about the company’s policies, practices and procedures.

What the lawmakers are asking for— and how they are asking for it—provides a cautionary tale for organizations about the kind of intense scrutiny they could face in the aftermath of a crisis.

Congressional Correspondence

In a https://www.warren.senate.gov/imo/media/doc/2021.12.20%20Letter%20to%20Amazon%20re.%20Edwardsville,%20IL%20warehouse%20collapse.pdf" aria-label="12-page letter" style="box-sizing:border-box;color:rgb(0, 56, 145);cursor:pointer;background-color:transparent;text-decoration-line:none">12-page letter from 23 members of Congress, the lawmakers said, “We are writing to express our grave concern regarding Amazon’s anti-worker policies that prioritize profits over worker safety, and appear to have contributed to the tragic deaths….”

“We have heard alarming reports about the events that took place in the warehouse moments prior to the tragedy, and these reports fit a larger pattern: Amazon puts worker safety at risk in everyday situations and emergencies alike.”

The lawmakers said, “As we work to ensure that tragedies such as this one are not repeated, we seek answers about what happened at your Edwardsville warehouse and whether your policies may have contributed to this tragedy.”

https://www.linkedin.com/in/kellynantel/" aria-label="Kelly Nantel," style="box-sizing:border-box;color:rgb(0, 56, 145);cursor:pointer;background-color:transparent;text-decoration-line:none">Kelly Nantel, an Amazon spokesperson, said in a statement that, “We’re reviewing the letter and will respond directly, but right now our focus remains on taking care of our employees and partners, the family members of those killed by the tornado, and the communities affected by this tragedy.”

Analysis By Former FEMA Official

https://www.linkedin.com/in/coliver-nanticoke" aria-label="Clifford Oliver" style="box-sizing:border-box;color:rgb(0, 56, 145);cursor:pointer;background-color:transparent;text-decoration-line:none">Clifford Oliver is a recently retired former FEMA senior official and now the principal at Nanticoke Global Strategies, a public safety consulting firm. He took a deep dive into the congressional correspondence and provided his insights and perspectives below.

Oliver knows what it’s like to be in the trenches of crisis management. He worked in the field in various technical staff and management positions, including serving as the deputy federal coordinating officer, which is the President’s official representative.  

In Washington, he filled a broad range of roles and coordinated field activities that provided https://www.oig.dhs.gov/assets/Mgmt/OIG_08-93_Sep08.pdf" aria-label="temporary housing assistance" style="box-sizing:border-box;color:rgb(0, 56, 145);cursor:pointer;background-color:transparent;text-decoration-line:none">temporary housing assistance to victims of https://en.wikipedia.org/wiki/Hurricane_Katrina" aria-label="Hurricane Katrina" style="box-sizing:border-box;color:rgb(0, 56, 145);cursor:pointer;background-color:transparent;text-decoration-line:none">Hurricane Katrina, conducted https://www.fema.gov/emergency-managers/risk-management/building-science/mitigation-assessment-team" aria-label="field investigations" style="box-sizing:border-box;color:rgb(0, 56, 145);cursor:pointer;background-color:transparent;text-decoration-line:none">field investigations into the safety of buildings after disasters, and ensured the https://www.fema.gov/emergency-managers/national-preparedness/continuity" aria-label="continuation of essential services" style="box-sizing:border-box;color:rgb(0, 56, 145);cursor:pointer;background-color:transparent;text-decoration-line:none">continuation of essential services in communities after a crisis.

Oliver observed that, “Amazon is and will continue to be subject to lawsuits and the ongoing OSHA workplace investigation as a result of what happened at their Edwardsville facility. Therefore, under the advice of counsel, they are quite limited in what they can include in their response. The authors [of the letter] are well aware of this.”

Factual Error?

He said the second paragraph [of the letter] appears to contain a factual error, in that it states that, “National Weather Service issued a tornado warning for the Edwardsville, Illinois, area 36 hours before the tornado touched down.”

Tornado Watches Versus Warnings

Oliver said “It appears the authors have mistaken the National Weather Service’s use of the terms ‘tornado warning’ and ‘tornado watch.’”

  • “From the National Weather Service website “Tornado Watch: Be Prepared! Tornadoes are possible in and near the watch area. Review and discuss your emergency plans and check supplies and your safe room. Be ready to act quickly if a warning is issued or you suspect a tornado is approaching. Acting early helps to save lives! Watches are issued by the Storm Prediction Center for counties where tornadoes may occur. The watch area is typically large, covering numerous counties or even states.”
  • “[But] the website says “’Tornado Warning: Take Action! A tornado has been sighted or indicated by weather radar. There is imminent danger to life and property. Move to an interior room on the lowest floor of a sturdy building. Avoid windows. If in a mobile home, a vehicle, or outdoors, move to the closest substantial shelter and protect yourself from flying debris…”

Accuracy Of Assertions Questioned

According to Oliver, “The National Weather Service doesn’t issue tornado warnings 36 hours before the tornado touched down [but] they may have issued a tornado watch at that time.

  • “This inaccuracy affects the accuracy of many of the assertions in the letter. During the tornado watch, the National Weather Service recommends businesses should take preparatory actions such as reviewing and discussing their emergency plans and checking supplies and their safe room.
  • “Businesses should be ready to act quickly if a warning is issued or you suspect a tornado is approaching. From various press accounts, on site Amazon managers appear to have followed this guidance to some degree.
  • “Several of the assertions in the letter as to what Amazon did or didn’t do were during the preparatory period associated with the issuance of the tornado watch, not the tornado warning as stated.”

Guidance For Workers

He noted that, “The letter asks, ‘Did you provide any guidance or flexibility to workers and contractors regarding not coming into work or leaving work early given the tornado warning?’”

  • “I believe [the]authors meant to say “tornado watch,” which means conditions are favorable for the formation of a tornado across the broad area, not that a tornado in a specific location is imminent, which would trigger the issuance of a tornado warning.
  • “During a tornado warning, the National Weather Service recommends NOT leaving a sturdy structure and to seek shelter within a designated shelter area with the structure. “

Wind-Related Code Standards

Oliver observed that, “The letter asks what sort of ‘wind-related building code standards’ the Edwardsville warehouse was built to meet.

  • “According to FEMA’s National Building Code Adoption Tracking Portal, the city of Edwardsville utilizes the International Building Code series and requires newer versions of the Code be utilized for new commercial construction.
  • “It is worth noting [that] no version of the International Building Code requires the inclusion of tornado safe rooms, [which are] areas specifically designed and constructed to provide near absolute protection against the effects of a tornado in commercial use buildings.”

‘Expect A Protracted And Brutal Public Drubbing’

https://www.linkedin.com/in/nicholas-creel-23bb5572/" aria-label="Nicholas Creel" style="box-sizing:border-box;color:rgb(0, 56, 145);cursor:pointer;background-color:transparent;text-decoration-line:none">Nicholas Creel is an assistant professor of business law at Georgia College and State University and a political scientist. He said the congressional letter, “makes clear that Amazon, long known for its poor working conditions, ought to expect a protracted and brutal public drubbing in Congress from now until November.

“The lengthy list of allegations in this letter shows that Amazon is going to need to defend itself in multiple fronts, from worker safety to anti-union activity, and that members of Congress already have a good many detailed accounts they wish to press the corporate giant over,” he observed.

“Congressional Democrats seem especially eager to make this a campaign issue and will be using their subpoena powers to essentially name and shame Amazon and other corporate giants for their treatment of workers.

“So I’d further expect these issues to be publicized to the greatest extent re-election seeking Congressmen can muster,” Creel predicted.

Link : https://www.forbes.com/sites/edwardsegal/2021/12/21/after-deadly-warehouse-disaster-amazon-is-asked-by-members-of-congress-about-policies/?sh=3a4731597a9a

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